The new wave
of guest retention

The new wave
of guest retention

SOUS helps you understand your audience, grow loyalty, and turn casual visitors into regulars — with real data and tools that work.
SOUS helps you understand your audience, grow loyalty, and turn casual visitors into regulars — with real data and tools that work.

The new wave of guest retention

SOUS helps you understand your audience, grow loyalty, and turn casual visitors into regulars — with real data and tools that work.

Retention isn’t luck. It’s insight.

Retention isn’t luck.
It’s insight.

Retention isn’t luck.
It’s insight.

We help you understand your customers, so you can turn insight into action.

We help you understand your customers, so you can turn insight into action.

We help you understand your customers,
so you can turn insight into action.

Customer Insights

Know Who’s Behind the Order

Get a full view of each guest. From giftcard use to online orders, understand your most loyal customers and what keeps them coming back.

Geographical Trends

See Where Your Guests Are

Get location-based insights across the country. Know your hotspots, unlock regional trends, and plan your next move with data that’s finally useful.

Send relevant offers based on segments

Send relevant offers based on segments

Target guests by location, visit history, spend, or behavior, and send offers that actually land.

Regulars

Regulars

Regulars

High Spenders

High Spenders

High Spenders

Giftcard Buyers

Giftcard Buyers

Giftcard Buyers

Holiday Shoppers

Holiday Shoppers

Holiday Shoppers

At-Home Fans

At-Home Fans

At-Home Fans

Guests who come back,
spend more
Guests who come back,
spend more
Guests who come back,
spend more
Spot drop-offs before they’re gone

We detect when guests stop coming back, so you can act fast and bring them back with the right message.

Spot drop-offs before they’re gone

We detect when guests stop coming back, so you can act fast and bring them back with the right message.

Spot drop-offs before they’re gone

We detect when guests stop coming back, so you can act fast and bring them back with the right message.

Rated 4.9 of 5

You're in good company

Trusted by 100+ culinary creators

Rated 4.9 of 5

You're in good company

Trusted by 100+ culinary creators

Rated 4.9 of 5

You're in good company

Trusted by 100+ culinary creators

Build for owners who want more

More freedom, more control, more ways to grow.

Build for owners who want more

More freedom, more control, more ways to grow.

Build for owners who want more

More freedom, more control, more ways to grow.